At AKSHA, we prioritize a simple, safe, and transparent shopping experience. By completing a purchase on our website, you agree to the terms outlined below.
1. Accepted Payment Methods
For your convenience, we accept a wide range of secure payment options, including:
UPI:- GPay, PhonePe, Paytm
Cards:- Visa, MasterCard, Debit & Credit Cards
Net Banking:- All major Indian banks
Gateway:- Razorpay (secure checkout)
COD:- Cash on Delivery (available on eligible pincodes)
All online transactions are processed securely via Razorpay, ensuring your financial data is never compromised.
2. Payment Security & Encryption
Your security is our top priority. We utilize industry-leading technology to protect your information:
- SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your data during transmission.
- PCI-DSS Compliance: Our payment processor, Razorpay, meets the highest standards of the Payment Card Industry Data Security Standard.
- Privacy: We do not store your full card or UPI details on our servers.
3. Currency & Taxes
- Currency: All transactions are processed in Indian Rupees (INR).
- Taxes: GST is already included in the displayed product price. No additional charges are applied at checkout — what you see is what you pay.
4. Cash on Delivery (COD)
- COD is available on select pincodes across India.
- COD availability will be confirmed automatically at checkout based on your delivery location.
- For COD orders, please ensure someone is available at the delivery address to make the payment.
- COD orders can be cancelled within 12 hours of placement by contacting us at takurai.supp@yahoo.com.
5. Order Cancellations
You have a 12-hour window after purchase to request a cancellation. Please contact us immediately at takurai.supp@yahoo.com with your order number. Once an order has entered the processing or shipping phase, it can no longer be cancelled.
6. Failed Payments
If a payment is declined or fails to process, your order will not be confirmed. We recommend trying an alternative payment method or contacting your bank. TAKURAI is not responsible for any delays resulting from failed payment authorizations.
7. Refunds
All refunds are issued in accordance with our Return & Refund Policy. Approved refunds are processed via UPI transfer within 3-5 business days. Please allow additional time for the amount to reflect in your account depending on your bank.
8. Fraud Prevention
To protect our customers, we reserve the right to cancel or refuse any order that appears suspicious or unauthorized. In such cases, we may reach out to verify your identity before proceeding.
9. Chargebacks
We value our customers and aim to resolve all issues directly and fairly. If you experience any problem with your payment or order, please contact our support team before initiating a chargeback with your bank.
Contact Us for Payment Support
Store Name: AKSHA
Email: takurai.supp@yahoo.com
Phone/WhatsApp: +91 8871302996
Address: Krishna Printing Press, A.B. Road, Shivpuri 473551 (M.P.), India
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST) | Saturday–Sunday: Closed
